Last updated: 06.02.26

 

Introduction

We are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website and use our services. This website is operated by Ignited Academia, based in Spain, and provides educational services to students and families in Scotland and the UK and elsewhere.

 

We comply with the EU General Data Protection Regulation (GDPR) and the UK GDPR, which set out how personal data must be handled.

 

What personal data do we collect?

We only collect personal data that is necessary to run our services effectively. This may include:

• Name

• Email address

• Home address for invoicing

• Student Name and Year

• Phone number (if provided)

• Messages or enquiries submitted through contact forms

• Information provided when signing up for email updates or free resources

• Payment and billing information (processed securely by third-party providers – see below)

• Website usage data (such as pages visited and interactions), collected via cookies and analytics tools

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Educational information and academic progress

• As part of providing educational services, we may collect information relating to a student’s academic progress. This may include:

  • Exam results or grades

  • Assessment scores

  • Subject level or course information

  • Notes relating to learning needs, strengths, or areas for improvement

• This information is used solely to:

  • Tailor teaching and support

  • Monitor progress over time

  • Provide feedback to students and parents/guardians

 

Academic information is shared only with the student and, where appropriate, their parent or legal guardian. It is not shared publicly or used for marketing purposes without explicit consent.

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​Where academic results are referenced in anonymised examples or case studies, all identifying information is removed unless explicit consent has been given.

 

We do not knowingly collect unnecessary personal data.

 

How do we collect your data?

We collect personal data when you:

• Submit a contact or enquiry form

• Sign up to our email list or download a free resource

• Enrol in a course or service

• Interact with our website via cookies or analytics tools

 

How do we use your personal data?

We use your personal data to:

• Respond to enquiries and provide requested information

• Deliver tutoring, courses, or educational services

• Send email updates, resources, or marketing communications (only where you have consented)

• Process payments and manage bookings

• Improve our website, services, and user experience

• Meet legal, regulatory, or accounting requirements

 

Legal basis for processing your data

Under GDPR, we must have a lawful reason to use your data. We rely on the following bases:

• Consent – for email marketing, free resources, and cookies

• Contract – when you purchase or enrol in a service

• Legitimate interests – for basic administration, service improvement, and website analytics

• Legal obligation – where required by law

 

You can withdraw your consent at any time.

 

Email marketing

We use Wix Email Marketing to send emails. You will only receive marketing emails if you have:

• Signed up via an opt-in form, or

• Requested information from us and agreed to receive updates

 

Every marketing email includes an unsubscribe link, and you can opt out at any time.

 

Payments

Payments are processed securely through Stripe. We do not store or have access to your full payment card details. Stripe processes payment information in accordance with its own privacy policy and security standards.

 

Who do we share your personal data with?

We only share personal data with trusted third-party service providers where necessary, including:

• Wix – website hosting, forms, and email marketing

• Stripe – payment processing

• Analytics tools used by Wix to understand website usage

• Professional advisers, including our accountant, where necessary for accounting, tax, and legal compliance purposes. Such providers are required to handle personal data securely and in accordance with applicable data protection laws.

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Some of these service providers may process data outside the UK or EU. Where this occurs, appropriate safeguards are in place in accordance with GDPR.

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Online learning platforms and group sessions

• We use Google Meet to deliver live private 1:1 classes or stand-alone group workshops online . During sessions, participants’ names and audio/video may be visible to myself and others in the session. These sessions are used solely for educational purposes and access is limited to enrolled students and, where appropriate, their parents or guardians.

• We use Google Classroom to deliver group tutoring sessions, courses, and programmes such as the Study Strategy Lab.

• When students join a group learning environment, their name may be visible to other enrolled participants within the same class or group. This is necessary for the normal operation of group-based learning and classroom interaction.

• Access to Google Classroom is restricted to enrolled students and relevant parents or guardians. No additional personal data is shared within these environments beyond what is required to deliver the educational service.

• We encourage students to:

  • use first name only if they prefer

  • avoid surnames or nicknames that identify them elsewhere online

 

We do not sell or rent your personal data to third parties.

 

How long do we keep your data?

We retain personal data only for as long as necessary:

• Enquiry data: for as long as communication is ongoing

• Email subscribers: until you unsubscribe

• Customer records: retained for as long as required for legal, accounting, and educational purposes

• Analytics data: according to Wix’s standard retention periods

 

Data is securely deleted when no longer required.

 

Your rights under GDPR

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with a data protection authority

 

To exercise any of these rights, please contact us using the details below.

 

Cookies

This website uses cookies and similar technologies to:

• Ensure the website functions properly

• Analyse website traffic and usage

• Improve user experience

• We will ask for your consent before using non-essential cookies.

 

You can manage or withdraw cookie consent at any time through your browser settings or cookie banner.

 

Children and educational services

Our services are intended for students and their parents or guardians. Where personal data relates to a child, it is provided by or with the consent of a parent or legal guardian. Any recordings or educational materials are handled securely and used only for their intended educational purpose, unless explicit consent is given for additional use.

 

Changes to this privacy policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

 

Contact details

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact:

 

Ignited Academia

info@ignitedacademia.co.uk

​📍 Playa Blanca, Lanzarote, Spain